Operating Model
- Founder-led - Direct access to senior judgment and decision-making
- Capacity-constrained - Strict limits on active engagements
- Predictable cadence - Monthly rhythms, not reactive chaos
Engagement Process
1
Apply
Complete our intake application with details about your situation and goals.
2
Fit Review
We assess alignment between your needs and our capacity/expertise.
3
Tier Assignment
We recommend the appropriate engagement level based on your requirements.
4
Onboarding
Structured kickoff to establish expectations, tools, and communication rhythms.
5
Quarterly Renewal Review
Tier may shift based on evolving needs and mutual assessment.
Communication Norms
- Async-first - We communicate thoughtfully, not reactively
- Scheduled touchpoints - Regular check-ins, not ad-hoc requests
- No emergencies - We don't handle urgent tickets or crisis mode
- No ticketing - Strategic partnership, not task management
Fit / Not a Fit
Good Fit
- You value long-term quality over speed
- You're ready for structured, predictable cadence
- You understand capacity limits
- You want strategic partnership, not task execution
- You can plan ahead and communicate proactively
Not a Fit
- You need on-demand or emergency support
- You want unlimited ad-hoc requests
- You prefer ticket-based task management
- You need someone to react to constant changes
- You're looking for the cheapest option
Ready to Apply?
All engagements start with an application. If there's a fit, we'll follow up with recommended next steps.
Apply for Availability